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About Us

 


 About Us
Patientgpservices.com allows patients to submit their repeat prescriptions online without having to visit their GP. Busy patients may inform their GP Surgeries of their repeat prescription without having to physically visit or fax the GP Practice.

Patientgpservices.com is in no way involved in the physical delivery or sale of medicine, the Web Site Service simply allows the patient to communicate their repeat prescription accurately, efficiently and quickly to the GP Practice. The supply of medicine to the patient will still be a matter for the GP and local pharmacies.

Patiengpservices.com is independent from the Repeat Dispensing service and the Electronic Prescription Service.

GP's and patients are free to use this Serivce as much or a little as they need.

It is primarily aimed at the front end of the prescription cycle i.e. patient requests.

With an increasing move towards cost control and 28 day prescription issues, patients will need to attend their surgery more often. Rather than taking up reception or GP time our Service provides patients with another option.

Patientgpservices.com is free for patients and GP Practice's to use. As stated in our terms and conditions no charge will be incurred by the usage of this site by patients and GP Practices.

Patientgpservices.com is funded by donations and advertisements.


Benefits to GP Practices

  • The service reduces demands on GPs and reception staff involved in prescription processing, with workloads becoming more efficient and organized.
  • Patientgpservices.com provides GP Practice staff with opportunities to monitor medicine usage, conduct medication reviews, improve communications and reduce errors thus improving patient care and safety.
  • Reduces the number of visits or telephone calls that a patient makes to the GP Practice.
  • Reassurance can be given that no wholesale overnight changes need to be implemented. The usage by practice staff is gradual as the number of patients use the service increase.
  • No extra ‘doctor time’ needs to be taken up. GP’s will need to attend to online queries in a similar way as they do for the paper based system.
  • Complete history of repeat prescriptions given for audit and medico-legal purposes.
  • GP Practices may use patients email addresses (and current telephone numbers), thus having the option of using it for future correspondence (New Contract).
  • No software installation required by the GP Practice.
  • Free, quick and easy to use.
  • Useful addition to the ‘Patient Experience Domain’, part of the New Contract.
  • Steps and procedures in place to prevent fraud and abuse.



Benefits to Patients

  • Greater flexibility for patients who require repeat prescriptions for the medicines they need.
  • Greater convenience, time and money saving.
  • Patients have a better understanding of medicines they take.
  • The service provides a record of medicines the patient is taking, helping with the educating and planning of their drugs.
  • Less need to “stockpile” medicines.
  • Ideal for housebound, disabled or busy patients.
  • Early identification of potential medicines-related problems.
  • Improved patient care and safety.
  • The service allows for a means whereby medicine usage is improved and potential waste reduced.
  • Patients can access the service via the internet.
  • Free, quick and easy to use.



Key features include

  • Latest encryption technology used for security and reliability.
  • The service is not an email based system as are currently many other GP web sites. Many existing GP websites allow their patients to submit prescriptions via an email based system, which are insecure and allow non-authorised people to view the contents of the prescription.
  • GP Practices and patients can easily sign up.
  • Free, quick and easy to use.
  • Steps and procedures in place to prevent fraud and abuse.
  • Audit trail allowing for viewing of past prescriptions and outcome for both GP Practices and patients.
  • Easy repeat prescription form filler for patients.
  • No need to have an existing web site.
  • Easily integrateable into existing web sites.



Some Testimonials

  • “… my elderly mother loves it, since she is house bound…”
  • “…if I am working late I can simply order my prescription, instead of rushing to the surgery …”
  • “…time Saving for both patient and surgery…”
  • “…Helps to save time in not visiting surgery for repeat prescriptions. Can be used any time.”
  • “…Easy to navigate and very user friendly…”
  • “…I sometimes don't get a chance to phone or visit and I can do this when you are closed”
  • “…my GP is treating my high blood pressure with several medications which need to be changed from time to time. By submitting online I am reminded which ones have stopped and which ones to take …”
  • “…This service has saved me quite a considerable amount of time, being able to request a repeat prescription at times to suit me has also meant I never run out of medication whereas before this system I would quite often forget to call in when the centre was open and then run out of medication…”
  • “…saves me loads of time and is much easier for me as I work awkward hours…”



 


 
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