Frequently Asked Questions |
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| Frequently Asked Questions |
What is patientgpservices.com?
Patientgpservices.com is a new web site service that allows patients to submit their repeat prescriptions online without having to visit their GP Practice.
Patientgpservices.com aims to save time, reduce the risk of medicine-related problems, manage workloads and improve convenience for patients and GP Practices.
The service is available to anyone with internet access and is free of charge. It is in effect similar to a patient walking into or faxing their GP Practice with their repeat prescription.
Our experience?
Our team have developed and are developing a number of high calibre web sites for GP Practices. Please click a link to view them :
Yiewsley Family Practice
The High Street Practice
Tower House Surgery
Which GP Practices are currently signed up?
A list of GP Practices currently signed up for this service can be found here.
I am a GP Practice, how does it work?
GP Practice's simply sign up here to create their account. Once an account has been created they can start accepting repeats prescriptions from their patients who have registered. Its that easy!
I am a patient, how does it work?
Patients must first ensure that their GP Practice have an account with us. Patients can sign up here. Patients will need to select their county and then select their GP Practice from the list provided. If your GP Practice is not listed then they do not have an account with us. You are free to inform them of this service and ask them to sign up. Once you have signed up, your account needs to be approved by your GP Practice before you can use this service. Once approved you are free to submit your repeat prescriptions online to your GP Practice.
Why is the service free?
Patientgpservices.com is free for patients and GP Practice's to use. As stated in our terms and conditions no charge will be incurred by the usage of this site by patients and GP Practices. Patientgpservices.com is funded by donations and if required by advertisements.
Is it secure?
Patientgpservices.com use the latest security and encryption technologies to ensure all data is secure.
I am a GP Practice with a web site, can I integrate your service?
Yes. GP Practice's with web sites can integrate this service into their web sites. Please contact us for more information.
How does patientgpservices differ from current NHS I.T. programs?
Patiengpservices.com is independent from the Repeat Dispensing service and the Electronic Prescription Service.
The Repeat Dispensing service applies to patients with chronic conditions who are considered to remain stable for the period of dispensing. The medication is dispensed by the chemist for a predefined period of time e.g. 12 months. This service is not hugely popular with GP’s as often the patient’s medical condition needs regular review and in any case the patient often attends the surgery for other reasons. Patientgpservices.com allows GP Practices to stay in touch with patients (and vice versa) without the need for face to face consultations.
The Electronic Prescription Service is essentially the relationship between GP Practice’s and Pharmacists. EPS is still several years off and eventually will only allow an electronic prescription to be passed from the GP Practice to the chemist. It has no involvement in how the prescription is communicated with the GP Practice in the first instance.
Do you deliver medicine?
Patientgpservices.com is in no way involved in the physical delivery or sale of medicine, the service simply allows the patient to communicate their repeat prescription accurately, efficiently and quickly to the GP Practice. The supply of medicine to the patient will still be a matter for the GP and local pharmacies.
Are there any restrictions?
There are no time restrictions to use this service. Patients and GP Practice's are free to use this service and much or as little as they wish.
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